About Us

The Garage Door Company That Acts Like It Lives Next Door

Steward Garage Door Service is family-owned, locally operated, and built for one job: making garage door repair and installation honest again across the Dallas–Fort Worth area.

A Steward Garage Door Service van parked at a DFW home

Our Story

Why Steward Exists

We started Steward Garage Door Service for one simple reason: we got tired of the way the industry treated our neighbors.

The pattern was always the same. A spring breaks on a Saturday morning, a national call center routes the job to whichever technician is closest, the price on the truck is double what was quoted on the phone, and the homeowner gets pushed into a $1,000 garage door repair they didn't need. Two months later, the door is making noise again.

We believed homeowners deserved better. So we started Steward with one promise: to treat homeowners like family and use the highest-quality products, even on the parts you don't see. We always explain what's wrong, provide good-faith estimates, and never start work until you approve. All backed by our workmanship guarantee. We're not perfect, but we promise to always make it right.

It's a straightforward approach that's earned the trust of North Texas homeowners since 1993, and it's still the standard we hold ourselves to today.

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The Name

What “Steward” Means to Us

A steward is someone entrusted with the care of something valuable. We chose the name because that's how we want every visit to feel — your garage door is the largest moving part of your home, and when something fails it can be dangerous, expensive, or both. We treat the work like you'd treat it yourself: carefully, honestly, and only doing what actually needs doing.

That mindset shows up in small ways. We wear shoe covers if we go in the house. We test the door at least three times before we leave. We carry the most common parts on every truck so we don't have to come back tomorrow. And when there's a smaller, cheaper repair that solves the problem, we tell you about it — even though the bigger job would pay us more.

Honest Comparison

The Steward Way vs. The Other Guys

What makes a Steward visit different from the typical call.

	Steward	National Chain	Bargain Shop
Who answers the phone	✓ Our own team	✗ Out-of-state call center	✗ Voicemail
Estimate process	✓ On-site inspection + written estimate before any work	Phone quote that often changes on the truck	“We'll figure it out when we get there”
Parts quality	✓ Sealed-bearing rollers, high-cycle springs available	Builder-grade standard	Whatever's cheapest on the truck
Workmanship warranty	✓ 1, 3, or lifetime — in writing	Varies by tech	Often none
Spring service safety	✓ Trained, insured, springs replaced in pairs	Trained, but rushed	One spring at a time to save you money — then the other fails next month
Upsell pressure	✓ None. We tell you when a repair beats a replacement.	Commissioned sales scripts	Low base price + day-of add-ons

Our Promises

What You Get Every Single Visit

Steward Premium Parts

Premium parts, built to outlast

We use premium materials and carry the best in class brands. We never cut corners, even on the parts you don’t see.

The Steward Promise

100% satisfaction or we make it right

If something isn't right, we come back and fix it — on us. Period.

Steward Lifetime Spring Warranty

Lifetime spring warranty on our premium tier

Pick our Best (premium) spring package and your torsion springs are covered for as long as you own the home. Springs from other tiers carry the manufacturer warranty only.

Proudly Texan

Local, Through and Through

We're not a national call center routing jobs to whoever's available. We live and work here in North Texas, and our reputation is built one neighbor at a time.

That's why we show up on time, explain what we find, and never start work without your approval. When the job is done, we want you confident you called the right company.

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A Steward technician working at a North Texas home

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Experience the Steward Difference

See why North Texas homeowners trust Steward for garage door repair and installation.

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FAQ

Common Questions

How much does garage door repair cost?

It depends on the problem and the parts involved — a roller replacement is very different from a spring or panel job. That's why we inspect the door first and give you an honest, transparent estimate before any work begins. We never start until you approve the price.

Do you offer same-day service?

Yes. We offer same-day availability across DFW for most repairs, and our technicians carry the most common parts on the truck so many jobs are finished in a single visit.

Is it safe to fix a broken spring myself?

No. Garage door springs are under extreme tension and are the most dangerous part of the door. Spring and cable work should always be done by a trained technician with the right tools.

How long does a garage door spring last?

Most springs are rated for around 10,000 open-close cycles — roughly 7 to 12 years depending on how often you use the door. If one spring breaks, we usually recommend replacing both.

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